How does support work and how do I get it?​

How does support work and how do I get it?​

There is unlimited support on every package.  Support is where something is wrong.  Not content, but website functionality. 

For example if a picture is wrong or there is a spelling mistake, it is not a support issue, but a content issue.
But if users cannot checkout, or there is an error on a page, that is a support issue.

All support requests need to be logged on our system as follows:

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