How does the security audit work?​

How does the security audit work?​

On a regular basis as defined by the product you select, our system probes the site for file changes, malware, and any other potential compromise using Securi.

Additionally, we always install security plugins that provide additional protection by setting up a tight .htaccess file and software firewalls.

In general, this combination has protected our client sites from over 1 million attacks collectively over the past 2 years.

As yet, we have not had a single compromised managed site.

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