What if I want to add options at a later stage?
As our service is evolving, we are offering additional options to further improve the effectiveness of your website.
Sometimes customers want to add a feature or additional function to their package.
There are 2 ways to do this:
- If you do not mind another payment to us outside of your existing
monthly or annual payment, you can simply add an additional subscription
and it will be debited off your account on the anniversary of your sign
up. All subscriptions can be managed from your My Account page.
- If you would prefer all of your billing in a single monthly or annual Subscription Package, kindly contact us to make the required changes.
If the option is not available as a subscription, kindly log a ticket and we will get back to you with a solution.
What are my payment options?
We accept all Credit Cards, Debit Cards, EFT and Instant EFT.
How do I add my VAT number to the order?
For any VAT registered business, your VAT number can be added to your order to comply with SARS requirements. In order to do so, simply fill in the VAT Number at the bottom of the Billing Details section, before making payment.
What if I want to know the status in the middle of the month?
Please feel free to request a current status report from us. Please note this attracts a cost of R180 incl VAT. Weekly reports are available for Enterprise Customers.
How do I view or download invoices?
When you place an order with us, an invoice is generated and emailed to you. A copy of it is also stored with your account for easy retrieval at an stage. To view your Orders, simply click on Orders in My Account On the page that opens, you can ...
Adding an Admin User for our service
In order for us to fully manage your website, we need an admin user. We do not recommend that you provide us with your login, and highly recommend that you add a user for us as follows: Login to your website with your admin credentials Got to the Add ...