What Payment Gateway do you use?
We use PayFast.co.za, who provide a very robust payment gateway with sufficient payment methods.
Same gateway as Takealot!
Click their logo below to go to their site.
What happens if my payment doesn’t go through?
Subscriber Out of Funds PayFast will try a number of times to reprocess a payment where the buyer does not have funds on their credit card. On failure, the buyer will be notified, allowing some time for the problem to be resolved. On a complete ...
What are my payment options?
We accept all Credit Cards, Debit Cards, EFT and Instant EFT.
Does the service use a staging system, testing before deployment?
For the Pro and Biz packages, a staging site is setup (on the same domain) for testing updates and plugins before deployment to Live sites. When updates are applied to Live, it is still done in a very controlled manner, whereby various screen shots ...
How is my subscription charged?
When you make the payment on PayFast, the transaction is processed immediately against the payment method you provide. The bank will show the following reference on your payment: PAYFAST*Elastic TechnolCape Town WCZA The radiantWEB service is a ...
How do I change my billing information?
Our system allows you to change billing information as your needs change. To change your Account Details: (Quick Link) Click My Account under Support on the Top Menu Use the menu select My Account and then Account Details Make any changes you need, ...