How is my subscription charged?​

How is my subscription charged?​

When you make the payment on PayFast, the transaction is processed immediately against the payment method you provide.

The bank will show the following reference on your payment:

   PAYFAST*Elastic TechnolCape Town WCZA

The radiantWEB service is a product of a company called Elastic Technology Solutions (Pty) Ltd.

    • Related Articles

    • How do I cancel my subscription?​

      In the highly unlikely event that you want to cancel a subscription, you can: Go to the Subscriptions tab in My Account Click View next to the subscription you wish to cancel Click the Cancel button on the page that opens.
    • Can I upgrade, downgrade or change my subscription?​

      Of course. To Upgrade or Downgrade: go to your subscriptions tab on your Account, Subscriptions select the subscription, click the corresponding View button on the right Click on the Upgrade or Downgrade button Select a new package by clicking Select ...
    • What if I want to add options at a later stage?​

      As our service is evolving, we are offering additional options to further improve the effectiveness of your website. Sometimes customers want to add a feature or additional function to their package. There are 2 ways to do this: If you do not mind ...
    • What happens if my payment doesn’t go through?​

      Subscriber Out of Funds PayFast will try a number of times to reprocess a payment where the buyer does not have funds on their credit card. On failure, the buyer will be notified, allowing some time for the problem to be resolved. On a complete ...
    • Refunds & Cancellations​

      Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To complete your refund, please reach out to us using this form. Refunds Once your refund request is received , we will send you ...