How is my subscription charged?​

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• How do I cancel my subscription?​

  In the highly unlikely event that you want to cancel a subscription, you can: Go to the Subscriptions tab in My Account Click View next to the subscription you wish to cancel Click the Cancel button on the page that opens.

• Can I upgrade, downgrade or change my subscription?​

  Of course. To Upgrade or Downgrade: go to your subscriptions tab on your Account, Subscriptions select the subscription, click the corresponding View button on the right Click on the Upgrade or Downgrade button Select a new package by clicking Select ...

• What if I want to add options at a later stage?​

  As our service is evolving, we are offering additional options to further improve the effectiveness of your website. Sometimes customers want to add a feature or additional function to their package. There are 2 ways to do this: If you do not mind ...

• What happens if my payment doesn’t go through?​

  Subscriber Out of Funds PayFast will try a number of times to reprocess a payment where the buyer does not have funds on their credit card. On failure, the buyer will be notified, allowing some time for the problem to be resolved. On a complete ...

• Refunds & Cancellations​

  Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To complete your refund, please reach out to us using this form. Refunds Once your refund request is received , we will send you ...