How often are backups taken?
The frequency of backups depends on the package:
- Core - Monthly
- Basic, Pro and Biz - Daily
We can backup every 12 hours, every 6 hours, or hourly.These options are available at checkout.
If you wish to change the frequency of your backup, please Contact Us
Related Articles
Where are backups stored?
Currently, all backups are stored in AWS Cloud Servers in the USA. If a customer requires a local backup, to FTP or alternative cloud service (DropBox, Drive, etc.), this can be arranged for an additional R220 per month.
Can I get my backup files?
Unless utilising the upgraded service to place backups on your own cloud or FTP storage space for an additional R220 per month, the backups are not available.
Refunds & Cancellations
Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To complete your refund, please reach out to us using this form. Refunds Once your refund request is received , we will send you ...
How to Take a Full-Page Screenshot in Chrome, Firefox, or Edge
Overview whether you're reviewing your website, sharing visual feedback, or documenting layout issues, full-page screenshots are incredibly useful. Unlike regular screen captures, a full-page screenshot captures the entire scrolling webpage from top ...
Does the service use a staging system, testing before deployment?
For the Pro and Biz packages, a staging site is setup (on the same domain) for testing updates and plugins before deployment to Live sites. When updates are applied to Live, it is still done in a very controlled manner, whereby various screen shots ...